Privacy Policy
Our commitment to safeguarding your personal data and privacy.
Last Updated: March 2026
1. Information We Collect
At Los Gatos EV Charger Pros, we collect information you provide directly to us when requesting an electrical consultation, booking an appointment, or contacting our customer service desk. This includes your name, phone number, email address, postal code, and notes regarding your vehicle and charging equipment.
2. How We Use Your Information
We use the collected details solely to dispatch certified local electricians, provide written service proposals, schedule diagnostic visits, and confirm appointment details via telephone or SMS. We do not sell or rent your personal information to third-party marketing companies.
3. Communication & Phone Call Recording
For training and quality assurance purposes, telephone calls placed to or received from our dispatch numbers (including (408) 539-3786) may be recorded or monitored. By calling or submitting your phone number, you consent to receive telephone calls and text messages regarding your service request.
4. Cookies and Analytics
Our website uses standard cookies and analytics tools to understand website traffic, monitor page performance, and improve user navigation. You may choose to disable cookies in your browser settings.
5. Contact Us Regarding Your Privacy
If you have questions or requests regarding your personal information, please contact us by writing to service@losgatosevchargerrepair.com or visiting our office at 14165 Capri Dr, Los Gatos, CA 95032, USA.
